Scor888 Privacy Policy – Our Commitment to Protecting Your Data

This Privacy Policy is an official document outlining the personal data protection practices of scor888 ("we", "platform", or "scor888") with respect to all users ("you", "player", or "member") of our platform in Malaysia. It is drafted in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and international best practices in data management.

By registering a scor888 account, making a deposit, playing any game, or simply browsing our website, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the scor888 platform and contact us to close your account.

Scor888 takes our responsibilities as a data controller seriously. We understand that your trust is the foundation of our relationship, and we never treat matters of player privacy and information security lightly. All scor888 staff with access to player data have completed data protection training and are bound by strict confidentiality obligations.

Scor888 only collects personal data that is necessary for the purposes stated in this policy. Below are the categories of data we collect, along with specific examples for each category:

2.1 Personal Identification Data

• Full name as stated on your MyKad or Malaysian passport
• Malaysian Identity Card (MyKad) number or passport number
• Date of birth
• Gender
• Nationality

2.2 Contact Data

• An active Malaysian mobile number
• Email address
• Residential address (if required for verification)

2.3 Financial Data

• Information relating to the payment method used (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX)
• Deposit and withdrawal transaction history
• Current account balance
• Betting and game activity records

2.4 Technical Data

• Your device's IP address
• Browser type and version
• Device operating system
• General location data (state/city) based on IP address
• Login session information, including the time, date, and duration of each session

2.5 Cookie & Usage Data

• Session cookies and preference cookies
• Pages visited within the scor888 platform
• Games Played and Session Duration
• Referral source (how you found scor888)

2.6 Data Received from Third Parties

In certain circumstances, scor888 may receive information about you from legitimate third-party service providers, including identity verification providers, payment service providers, and fraud prevention agencies. All data received from these third parties is handled in accordance with this privacy policy.

Scor888 uses the personal data collected solely for the following purposes. Each use is lawful and necessary for operating the platform effectively and securely:

Scor888 will not use your personal data for any purpose not listed in the table above without first obtaining your renewed consent. If we need to use your data for a purpose different from the original, we will inform you and seek the appropriate consent.

Scor888 does not sell, rent, trade, or disclose your personal data to any third party for marketing purposes. However, there are limited circumstances where we may share data with selected third parties, as outlined below:

4.1 Third-Party Service Providers

Scor888 works with trusted third-party service providers to operate the platform, including:

• Payment Providers: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX providers to process deposit and withdrawal transactions in MYR.
• Game Providers: Pragmatic Play, PG Soft, Habanero, Spadegaming, and other providers for the purposes of game result verification and licence management.
• Identity Verification Services: Licensed KYC (Know Your Customer) providers that verify player identities to meet legal compliance requirements.
• Technical Infrastructure Providers: Cloud computing and cybersecurity companies that assist scor888 in operating the platform securely and reliably.

All third-party service providers we engage are bound by strict data protection agreements and are only permitted to use your data for the specific purposes related to the services they provide to scor888.

4.2 Disclosure to Authorities

Scor888 may be required to disclose your personal data to Malaysian legal authorities when:

• A valid court order or summons has been issued by Malaysian authorities.
• Required to fulfil legal obligations, including anti-money laundering (AML) requirements.
• There is a serious criminal investigation involving the scor888 platform or its players.

The security of your personal and financial data is something scor888 never compromises on. We invest continuously in the latest security technologies and processes to ensure your data is protected at all times.

5.1 Technical Security Measures

• 256-Bit SSL Encryption: All communication between your browser and scor888's servers is encrypted using 256-bit TLS/SSL protocols — the same standard adopted by Malaysia's major banks.
• Data-at-Rest Encryption: Sensitive data stored in the scor888 database is encrypted using file-level and database-level encryption.
• Strict Access Controls: Only scor888 staff with a legitimate operational need are permitted to access player data, and all access is logged and audited on a regular basis.
• Threat Detection System: The scor888 platform is protected by a 24/7 security monitoring system that detects and responds to any threats or suspicious activity in real time.
• Regular Data Backups: Player data is securely and regularly backed up to ensure prompt recovery in the event of any incident.

5.2 Procedural Security Measures

• All scor888 staff undergo background checks before being granted access to our systems.
• Data protection training is conducted regularly for all staff.
• Independent security audits are conducted on a regular basis by qualified third parties.
• A tested incident response plan is in place to ensure a swift and effective response in the event of any security breach.

Scor888 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions effectively. Below is an explanation of the types of cookies we use and their respective purposes:

6.1 Types of Cookies We Use

• Essential Session Cookies: Required for core platform functions, such as maintaining your login session and ensuring the platform operates correctly. These cookies cannot be disabled as they are fundamental to the platform's operation.
• Preference Cookies: Saves your personal settings such as language preference, display theme, and game settings so you do not have to reconfigure them each time you log in.
• Analytics Cookies: These help us understand how players use the scor888 platform so we can continually improve it. Data collected via analytics cookies is anonymised and is not used to identify individuals.
• Security Cookies: Helps detect and prevent fraudulent activity and protects your account from unauthorised access.

6.2 Managing Cookies

You can control and manage cookies through your internet browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please note, however, that disabling certain cookies may affect the functionality and user experience of the scor888 platform — particularly essential session cookies required for login and account security.

As a scor888 player in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) Malaysia:

To exercise any of the rights above, please contact the scor888 team by email at support@scor888.best or via our live chat. We will respond to your request within 30 business days. Please note that certain exceptions apply to these rights, particularly where data processing is required to fulfil our legal obligations.

Scor888 retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law. Specific retention periods are as follows:

• Active Account Data: Retained for the duration your account remains active, and for any additional period required following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date to comply with Malaysia's tax and anti-money laundering legal requirements.
• Security Logs: Retained for 12 months for security investigation purposes if required.
• Cookie Data: This depends on the type of cookie — session cookies are deleted when you close your browser, while persistent cookies have varying expiry periods ranging from 30 days to 2 years.
• Customer Support Records: Retained for 3 years to support service improvements and future reference if required.

Once the relevant retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.

In certain circumstances, your personal data may be processed or stored on servers located outside Malaysia. This may occur in the context of transaction verification with payment providers, cloud infrastructure services, or game verification with international suppliers.

In all cases involving cross-border data transfers, scor888 ensures that:

• Data recipients in the destination country are bound by data protection agreements that are equivalent to or stricter than Malaysia's PDPA.
• Transfers are only made to countries or organisations that maintain an adequate level of data protection.
• Technical safeguards such as data encryption are applied to all cross-border transfers.

The scor888 platform is strictly restricted to individuals aged 18 years and above only. We do not knowingly collect, process, or store any personal data relating to individuals under the age of 18.

Should we determine that personal data belonging to a minor has been collected without proper age verification, we will take the following steps immediately:

• Immediately suspending all associated accounts.
• Deleting all personal data associated with that underage user from our systems.
• Processing the return of any deposits made in accordance with the established procedures.

If you become aware that someone under the age of 18 has registered or is using the scor888 platform, please notify us immediately at support@scor888.best so that we can take the appropriate action.

Scor888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or relevant technological developments. The "Last Updated" date at the top of this document will be revised whenever an amendment is made.

When material changes are made to this Privacy Policy, scor888 will notify you via:

• In-platform notification when you log in to your scor888 account.
• An email to the address registered to your account.
• A prominent notice displayed on the scor888 homepage.

Your continued use of the scor888 platform after any amendment takes effect will be deemed as your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or wish to exercise your rights regarding the personal data we hold, please contact the scor888 privacy team through the following channels:

• Email: support@scor888.best (please include "Data Privacy Enquiry" in the email subject line)
• Live Chat: Available 24/7 directly within the scor888 platform — select the "Privacy & Data" category when starting a chat
• Response Time: Data privacy enquiries are typically responded to within 5 business days

Our Bahasa Malaysia-speaking team is on hand to help you fully understand and exercise your privacy rights. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP) or the relevant regulatory authority.